Prince’s Island Place, 815 4 Avenue SW, Calgary

I was supposed to move in,septemper 1st, to unit 706, but the place is so dirty, the appliances were old, the cabinets were busted and old, and I received an email from the manager saying to come and take the key as if I was supposed put everything together and clean up. To continue the oven and fridge were not in place, and paint all over the floor and bedroom closet it looked like it was under construction. The only reason I decided to move here was because the warm welcome and best customer service I received from Sunny and Richard, and now I regret that decision. Before I saw this place I had found another place that offered a free month rent and early move in with clean apartment, but like I said I only decided to go ahead with this place because of the great customer service I received from Sunny and Richard, and who are still trying to help, but I doubt they can do anything about it because the other people working on this unit are careless and take no responsibility. Last month a family of mine moved into unit 1212 and had the same issue with cleanness and old appliances and thinking that they will do better after that complaint the apartment I was supposed to move into was 100 times worse. The mess that apartment is I wont be able to move in anytime soon, they honestly took the excitement from me, I might even have to rent an airbnb for a while plus I had to cancel my furniture delivery date. What a disappointment, and how can people feel nothing when its on someone else time and money. I would just like to talk to the property manager, and figure a way out for me to get out of this mess.

It is an excellent place to live. The building is clean, safe, the elevators work well, the laundry room is neat as well. The staff is very friendly, they are always smiling. Thanks especially to the manager Evelyn for making this place a fantastic place to live. The building is located to close to Princes Island Park, close to the train, all of these is a plus. Walking distance from the library, superstore. Thanks for the decorating the building according to the season or holidays, that was very nice! Luis Carlos

This is the best place as I use it for my second house while I am working in downtown since September, 2019! Great services from the service team to me, again it is”the service is from the team to the client, not like other properties’ service themselves instead the client!!!
Ms. Sunny is the best best customer care, customer made to service according what type of condo your need, according your budget, your personality, etc.. NOT like other properties just sale their condo…
The managers Evelyn and Wilson are the best people along other properties, both of them are very happy to help me to move in even I was out of my move in time, I really appreciate their effort and their time and their understand and their passion!!! NOT like other properties just gave you clear cut move in and move out time, and without any human passions!!!
Evelyn, Wilson, Sunny, Richard, David and others provide the excellent service to me, they are extremely friendly as a big family as you are in your own home! I love to stay there and continue to be there!

This place is great and perfect for anyone who likes bedbugs, cockroaches, broken appliances, broken elevators and really poor management and no customer service. I was trying to think of the good points of the place, but after 20 mins, I’m still drawing a blank. Oh, I suppose the location is good if you work nearby or love the downtown along with down and outs, thefts, break ins etc. Do yourself a favour and never consider living here. I sincerely believe the good reviews on this and other sites are by the management.

This place is very good. I have wooden floor which I like more than anything else as can sleep on it. Staffs are amazing and providing excellent services with detail attention. All the staffs are very helpful in their work process and continue to provide service like I have not experienced before. Keep up the good work and thank you.

I just recently moved into this beautiful building and I just wanted to give sincere thanks and credit to the amazing management working there.
Sunny, who is sincerely kind and warm, took time and thoroughly showed me the Apartments available and helped secure an amazing high-rise unit along with amazing perks and amenities outside of my expectations.
David, who was also extremely kind and warm, assisted me and my hired movers in moving some last minute boxes and items and made the process of moving much easier and less stressful.
The management has been nothing short of amazing, kind and extremely friendly and attentive and represent true customer service. Keep up the amazing work!

I lived here last year and hated it. The elevators were constantly breaking and I heard of others having bed bugs. The management are awful and do nothing and don’t care.

I moved to another Hollyburn property in the Beltline called Queenswood House and it’s totally different, so it’s not Hollyburn overall, just the local managers.

We moved into a renovated unit that looked okay with nice kitchen units and grey floor. The room sizes are pretty good and if we could eliminate everything for outside the unit it would be fine. But the elevators often don’t work and the fire alarms go off and I’ve heard bout bed bugs in some units, thankfully not ours. Mixed feelings.